Placing Your Order You can place orders here through our secure website, by phone, fax or mail. For your convenience, we accept:
We also accept checks and money orders.
Sorry, we do not accept COD's All returns/exchanges on orders that qualified for free shipping are subject to applicable outgoing shipping fees. Free shipping excludes travel bags and complete skateboards
Free shipping applies to in stock items only. Excludes split shipped orders with shipment value under $100.
REGULAR SHIPPING & HANDLING CHARGES
(3 - 8 Business Days)
Single DVD/T-Shirt/Beanie or Ballcap = $5.25 Order Amount $1-$20= $5.25 Order Amount $21-$80= $9.25 Order Amount $81-$99= $11.75 Free Shipping On Orders Over $99= $FREE Snowboard, Da Kine Hi-Roller Bag and Tour Bag= $18.50
Canadian/AK/HI/APO/FPO orders add $10.00 to regular shipping charge
(All Canada orders are shipped USPS Airmail - No Express shipping to Canada)
Ground shipping to APO'S and Canada only
EXPRESS SHIPPING & HANDLING CHARGES- USA ONLY
(2 Business Days) Gift Certificates or Stickers = $17.00 Order Amount $1 - $20 = $23.25 Order Amount $21 - $80 = $27.25 Order Amount $81 - $200 = $29.75 Order Amount $201 - $500 = $32.25 Order Amount $501 and Over = $36.50 Snowboard or Travel Bag = $68.50 (2-Day orders must be placed by 11:00am PST in order to get there on time.)
Next Day Air (Please Call for Pricing) All Nevada residents, will be charged 7.375% for sales tax.
INTERNATIONAL SHIPPING & HANDLING CHARGES - NO EXPRESS SHIPPING for INTERNATIONAL ORDERS -ALL ORDERS SHIPPED PRIORITY MAIL INTERNATIONAL (2 TO 3 WEEKS) Order Amount $100 to $200 => $45.00 Order Amount $201 to $300 => $55.00 Order Amount $301 to $500 => $70.00 Order With Snowboard => $85.00 Order With Snowboard Plus Boots OR Bindings => $95.00 Order With Snowboard Plus Boots AND Bindings => $115.00
INTERNATIONAL ORDERS: (Australia, Korea and New Zealand only) Priority mail international shipping only- allow 2 to 3 weeks (SORRY NO EXPRESS SHIPPING) Minimum order value -$100 US dollars
Maximum order value -$2000 US dollars Shipping to credit card holder and Billing address only. Customer is responsible for their own import duties and taxes. (Contact your local customs offices for more information.) Exchange rates to be calculated by customer, as this changes daily. If you refuse a package for any reason we will refund only the cost of goods less any additional shipping or handling charges that may be accessed. A 10% restocking fee will be charged on all returned items –customer responsible for all return shipping.Allow 1 to 3 business days for processing of order and credit card verification. No backordered items on international orders.
YOU CAN ORDER BY: Use our secure website and place your order online. All online transactions are conducted on our secured server. (This is the easiest, fast and most fun!) -
Call us at (800) 838-3762 and place your order over the phone. The Eternal order and customer service lines are open Mon-Friday 9:00 a.m. to 6:00 p.m. Pacific Time and Saturdays 10:00a.m. to 5:00 p.m. Pacific Time. -
Mail to: Eternal Sports, 45 East Freeport Blvd, Sparks, Nevada 89431. To order by "snail mail" write out your order along with your name, address and phone number. (It is best to call us first to make sure we have the items you want in stock.) -
Fax to: (775) 358-4005. Orders by fax can be paid by credit card or you can mail your payment to us.
BACKORDERS If an item that you ordered is temporarily out of stock, it will be back ordered. Backordered items will be shipped as soon as they become available. Items on backorder will not be charged until they are shipped.
SATISFACTION GUARANTEED If you are not entirely satisfied with an item, please call us first for a Return Authorization Number(RA), we will give you an RA number and instructions. Return the item to us unused within 30 days of purchase for an exchange or refund of the purchase price(minus all shipping charges). Exchanged items will be subject to additional shipping charges.
(After 30 days, return is subject to authorization and a 10% restocking fee)
REFUSED ORDERS / ORDERS RETURNED WITHOUT RMA NUMBERS Orders that are refused and orders that are returned without RMA Numbers will be charged full shipping charges, including our standard rates and any additional outgoing / incoming shipping charges.
WARRANTIES All products we sell are covered under the Manufacturers Warranty. If you feel that there is a problem with the manufacturing of an item give us a call and we will help you resolve it with the Company. If it is a clear warranty issue, we may ask you to contact the manufacturer directly in accordance with their procedures and for a faster response. For additional questions, just give us a call.
WARNING Board sports are inherently dangerous activities and could cause serious injury or death. Use of products in this catalog require skill and the exercise of caution' children using these products should be properly supervised by adults. Due to the nature of these products, the seller, distributor or manufacturer assume no responsibility of damage or injury which may be caused by the use of these products whether caused by accident, negligence or otherwise. Through the purchase of use of these products, the purchaser and/or user understands and agrees to assume all responsibility of any damage or injury caused by any use of these products.
ERRORS AND OMMISSIONS EXCLUDED: Please be advised that every care is taken to ensure that the products pictured are exactly the same as ordered. However in rare circumstances it may happen that the manufacturer improves the product or alters the color (e.g. Snowboard base colors) prior to shipping. We apologize for any inconvenience this may cause, should this occur. Please note: all t-shirts, beanies, ballcaps and sweatshirts come in assorted colors, and not necessarily the color shown - these merely depict the logo or style.
ALL PRICES SUBJECT TO CHANGE | 
