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PLACING YOUR ORDER
You can place orders here through our secure website, by phone, fax or mail. For your convenience, we accept:
We also accept checks and money orders.
Sorry, we do not accept COD's
All returns/exchanges on orders that qualified for free shipping are subject to applicable outgoing shipping fees. Free shipping excludes travel bags and complete skateboards
Free shipping applies to in stock items only. Excludes split shipped orders with shipment value under $100.
All Nevada residents, will be charged 7.725% sales tax.
GROUND SHIPPING & HANDLING CHARGES - Continental USA only
(excludes HI, AK, APO, FPO)
3 - 8 Business Days
| Gift Certificates or Stickers Only |
$1.00 |
| Single DVD/T-Shirt/Beanie or Ballcap |
$5.75 |
| Single Shoes/Sandals/Slippers |
$9.75 |
| Order Amount $1 - $20 |
$5.75 |
| Order Amount $21 - $80 |
$9.75 |
| Order Amount $81 - $200 |
$12.75 |
| Order Amount $201 - $500 |
$14.75 |
| Order Amount Over $500 |
$18.50 |
| Skateboards, Travel Bags, Snowboard Bags (oversize surcharge) |
$18.50 |
| Orders with Snowboards |
$ FREE |
*Adjustments to correct shipping rates may be made before orders are processed and shipped.*
EXPRESS SHIPPING & HANDLING CHARGES- USA ONLY
(2 Business Days)
| Gift Certificates or Stickers Only |
$17.00 |
| Order Amount $1 - $20 |
$28.75 |
| Order Amount $21 - $80 |
$30.75 |
| Order Amount $81 - $99 |
$34.75 |
| Order Amount $99 - $500 |
$36.75 |
| Order Amount $501 and Over |
$40.00 |
| Snowboard or Travel Bag |
$70.00 |
2-Day orders placed by 11:00am PST will arrive in 2 Business Days
Examples of 2-Day shipping times:
Orders with 2-Day shipping placed on Monday before 11:00am PST will arrive on Wednesday.
Orders with 2-Day shipping placed on Wednesday before 11:00am PST will arrive on Friday.
Orders with 2-Day shipping placed on Thursday before 11:00am PST will arrive on Monday.
Orders with 2-Day shipping placed on Friday before 11:00am PST will arrive on Tuesday.
Next Day Air - Please Call for Pricing
*Adjustments to correct shipping rates may be made before orders are processed and shipped.*
CANADA/AK/HI/APO/FPO SHIPPING (Priority International mail only)
| Gift Certificates Only |
$1.00 |
| Single DVD/T-Shirt/Beanie |
$5.75 |
| Single Shoes/Sandals/Slippers |
$20.75 |
| $1 - $20 |
$18.75 |
| $21 - $80 |
$20.75 |
| $81 - $200 |
$22.75 |
| $201 - $500 |
$25.75 |
| $501 and Over |
$32.00 |
| Snowboard, Longboard, Snowboard Bag or Travel Bag |
$35.50 |
Priority mail international shipping only- allow 10 to 14 days. (SORRY NO EXPRESS SHIPPING)
Ground Shipping Only to APO'S and Canada.
*Adjustments to correct shipping rates may be made before orders are processed and shipped.*
INTERNATIONAL SHIPPING RATES (excluding Canada)
| Up to $200 |
$50.00 |
| $201 - $300 |
$60.00 |
| $301 and Over |
$75.00 |
| Order with Snowboard |
$85.00 |
| Order with Snowboard Plus Boots OR Bindings |
$95.00 |
| Order with Snowboard Plus Boots AND Bindings |
$125.00 |
Priority mail international shipping only- allow 10 to 14 days. (SORRY NO EXPRESS SHIPPING)
Maximum order value -$2000 US dollars
*Adjustments to correct shipping rates may be made before orders are processed and shipped.*
CLICK HERE FOR MORE INFORMATION ON PLACING INTERNATIONAL ORDERS
YOU CAN ORDER BY:
Use our secure website and place your order online. All online transactions are conducted on our secured server. (This is the easiest, fast and most fun!) Call us at (800) 838-3762 and place your order over the phone. The Eternal order and customer service lines are open Mon-Friday 9:00 a.m. to 6:00 p.m. Pacific Time and Saturdays 10:00a.m. to 5:00 p.m. Pacific Time. Mail to: Eternal Sports, 45 East Freeport Blvd, Sparks, Nevada 89431. To order by "snail mail" write out your order along with your name, address and phone number. (It is best to call us first to make sure we have the items you want in stock.) Fax to: (775) 358-4005. Orders by fax can be paid by credit card or you can mail your payment to us.
BACKORDERS
If an item that you ordered is temporarily out of stock, it will be back ordered. Backordered items will be shipped as soon as they become available. Items on backorder will not be charged until they are shipped.(NO BACK ORDERS ACCEPTED ON INTERNATIONAL ORDERS)
SATISFACTION GUARANTEED
If you are not entirely satisfied with an item, please call us first for a Return Authorization Number(RA), we will give you an RA number and instructions. Return the item to us unused within 30 days of purchase for an exchange or refund of the purchase price(minus all shipping charges). Exchanged items will be subject to additional shipping charges.
(After 30 days, return is subject to authorization and a 10% restocking fee)
REFUSED ORDERS / ORDERS RETURNED WITHOUT RMA NUMBERS
Orders that are refused and orders that are returned without RMA Numbers will be charged full shipping charges, including our standard rates and any additional outgoing / incoming shipping charges.
WARRANTIES
All products we sell are covered under the Manufacturers Warranty. If you feel that there is a problem with the manufacturing of an item give us a call and we will help you resolve it with the Company. If it is a clear warranty issue, we may ask you to contact the manufacturer directly in accordance with their procedures and for a faster response.
For additional questions, just give us a call.
WARNING
Board sports are inherently dangerous activities and could cause serious injury or death. Use of products in this catalog require skill and the exercise of caution' children using these products should be properly supervised by adults. Due to the nature of these products, the seller, distributor or manufacturer assume no responsibility of damage or injury which may be caused by the use of these products whether caused by accident, negligence or otherwise. Through the purchase of use of these products, the purchaser and/or user understands and agrees to assume all responsibility of any damage or injury caused by any use of these products.
ERRORS AND OMMISSIONS EXCLUDED:
Please be advised that every care is taken to ensure that the products pictured are exactly the same as ordered. However in rare circumstances it may happen that the manufacturer improves the product or alters the color (e.g. Snowboard base colors) prior to shipping. We apologize for any inconvenience this may cause, should this occur. Please note: all t-shirts, beanies, ballcaps and sweatshirts come in assorted colors, and not necessarily the color shown - these merely depict the logo or style.
ALL PRICES SUBJECT TO CHANGE
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